Notice of Schedule Changes for Flights to Katima Mulilo, Rundu and Ondangwa
This serves to notify all our esteemed clients and key stakeholders that effective 31st May 2015,
Air Namibia flights between Rundu / Katima Mulilo and Windhoek will operate from Eros airport
(not from Hosea Kutako International Airport anymore)
- Departure times of these flights from Eros to Rundu and Katima Mulilo will be at 10:15 a.m. local time.
- Departure times from Rundu will be 11:50 on Mondays and Fridays and 14:00 on Wednesdays and Sundays.
- Departure times from Katima Mulilo will be at 13:35 on Mondays and Fridays; and at 12:40 Wednesdays and Sundays.
- The days of operation are to remain the same, i.e. Mondays, Wednesdays, Fridays and Sundays.
As a consequence and to accommodate this change of airports, the Ondangwa midday flights SW103 and SW104 operating on Mondays, Wednesdays, Fridays and Sundays are withdrawn from the schedule effective 31st of May 2015.
Affected passengers will be accommodated on alternative flights and Air Namibia requests all affected passengers to contact us for their new and revised itineraries. We would like to apologize for any inconvenience caused by these schedule changes.
For any clarity, kindly contact your local Air Namibia office / Agent or our Call Center on + 264 61 299 6111 or via email on firstname.lastname@example.org
Air Namibia Scooped Double Feather Award!
Thursday 04th December 2014; Air Namibia is pleased to announce that it has won for the first time double ACSA OR Tambo and Cape Town Feather Awards for “Best Regional Airline” in service excellence.
The awards are based on passengers’ feedback and provides ACSA with an opportunity to recognize top performing airlines for outstanding customer service rendered during the year with the aim of entrenching a culture of great customer service. The feather awards is about recognizing those entities that go extra mile to ensure that the passenger experience is pleasurable and memorable. The awards are researched using three independent local organizations and verified by two international organizations namely the Airports Council International (ACI) and the Transport Research Laboratorly (TRL) in the UK. Levels of service in each category are thoroughly assessed and a comprehensive report is compiled.
Acting Managing Director & COO Rene Gsponer said, “Air Namibia is above all a customer focused airline and superior service delivery is what we are striving to maintan. These award are a testimony of the confidence by our customers and passengers appeal, and they serve as an encouragement to us to do more in order to meet clients’ high expecations. This is another achievement as it is our customers themselves who recognized that we are the best airline in the region, the double awards are well deserved and well done to Air Namibia staff for hardwork and great team work”.
This is the tenth time that Air Namibia won Feather Awards but it is for the first time Air Namibia won double awards at these two airports simulataneously. Air Namibia’s pilots recently won the service excellence award from the Namibia Business Hall of Fame in collaboration with the NCCI. Therefore, Air Namibia takes this opportunity to thank all its customers and passengers for their continuous support.